ACTIVE ASSIST
OUR SERVICES
Repatriation Service
Professional repatriation service to and from Malta
Regardless if the repatriation service is needed to or from Malta, with Active Assist everything is organised efficiently and as quickly as possible. From the moment of first contact, we arrange all needed services our clients require.
Our dedicated team provides a tailor-made service adjusted to the clients' personal needs, with the support on each step of the way. Thanks to our rich experience and close working relation with national airline, local hospitals and airport authorities, we can organise repatriation suited to different needs in the shortest time possible.
Funeral Assistance
Funeral assistance during difficult times
What could be more distressing than coping with the loss of a loved one in a foreign country?
Our dedicated team at Active Assist provides a carrying assistance to the bereaved following the death of a close relative or family member during their stay in Malta. We try to take the burden out of our clients’ shoulders by coordinating all insurance, registration and repatriation formalities.
Working in collaboration with our subsidiary company Camilleri Funeral Directors International, Active Assist provides a attentive and re-assuring service for foreigners going through such traumatic experiences. We take care of every detail in organising the funeral, cremation or repatriation of the deceased whilst assisting the family with any travel arrangements at such difficult time.
Air & Ground Ambulance
Tailor-made air & ground ambulance service
At Active Assist we provide a ground ambulance transfer as well as air ambulance service, including stretcher or wheelchair if needed.
Through our close collaboration with national airline, we can arrange the transfer as quickly as possible and with customized adjustments to fit our clients’ needs and conditions.
Our multilingual team provides assistance throughout the way and cover any additional services that might be required, such as medical care or hotel reservations. The vast spectrum of services offered by Active Assist secures that our clients are supported with all their needs in time of distress.
Travel & Medical Services
Medical care and travel arrangements
At Active Assist we can assist you with travel arrangements and provide medical care in difficult circumstances such as falling ill during a stay in Malta.
We assist with re-organizing travel plans and logistics and ensure that required medical attention is provided in a place of residence or chosen hospital in Malta or Gozo. Check-ups, medical examinations as well as air and ground ambulance can be provided based on person’s needs.
We also assist with travel arrangements for family and close ones in a terrible event of death of close ones during their stay in Malta. To help in this extremely difficult time, we can take care of all related matters, such as travel and transportation and funeral assistance to avoid putting extra pressure on family members.
ABOUT US
Your assistance company in Malta
At Active Group we are dedicated to assist foreigners in distress during their stay in Malta. We provide vast selection of services, including repatriation service, funeral assistance, re-organising travel arrangements, providing medical assistance and securing ground and air ambulance.
At Active Assist our clients are our top priority and we always strive to ensure all their needs and expectations are fulfilled. With the years of experience, we established many strong connections with medical professionals, hospitals, airlines and other valuable resources, which help us to provide highest-quality service to our clients.
Active Assist is a part of Active Group, which includes a number of companies in sectors such as travel, transportation and real estate. The main objective of the group is to ensure innovation and continuous progress and deliver the highest-quality service to all our clients.
Active Assist Headquarters
102, Manoel De Vilhena Street, Gzira, GZR 1017
For urgent assistance and enquiries please contact us on our 24 hour emergency numbers
(+356) 99 493 185 or (+356) 21 338 471